About 20,000 customers eager to fly between Australia and New Zealand have had their travel plans brutally dashed.
Air New Zealand has cancelled more than 1000 flights between Australia and New Zealand due to continued border uncertainty between the two countries.
In a statement from its Chief Customer and Sales Officer, Leanne Geraghty, the airline estimated about 20,000 customers would be impacted by the decision.
“Continued border uncertainty between NZ and Australia means Air New Zealand cancelled more than 1000 flights through to 31 December 2021,” said Ms Geragthy.
She expressed her sympathy for affected customers, but said Air NZ’s hands were tied.
“This will be particularly tough news for families and friends who were hoping to catch up over Christmas,” she said.
“But our hands are tied until border restrictions ease, and we receive further clarity from the New Zealand government.”
More to come